General terms and conditions

Article 1. Applicability

1.1 These General Terms and Conditions of Sale (hereinafter: Conditions) apply to all offers, orders and agreements of the Klavarskribo Foundation (hereinafter: Klavarskribo.nl) to the exclusion of any other general terms and conditions.

1.2 Accepting an offer or placing an order means that you accept the applicability of these Terms and Conditions.

1.3 The provisions of these Conditions can only be deviated from in writing, in which case the other provisions remain in full force.

1.4 All rights and claims, as stipulated in these Conditions and in any further agreements for the benefit of Klavarskribo.nl, are also stipulated for the benefit of intermediaries and other third parties engaged by Klavarskribo.nl.

Article 2. Offers / agreements

2.1 All offers of Klavarskribo.nl are free of obligation and Klavarskribo.nl expressly reserves the right to change the prices, especially when this is necessary on the grounds of (legal) regulations. See also article 3.6.b

2.2 An agreement is only concluded after acceptance of your order by Klavarskribo.nl. Klavarskribo.nl is entitled to refuse orders or to attach certain conditions to the delivery, unless explicitly stated otherwise. If an order is not accepted, Klavarskribo.nl will notify this within ten (10) working days after receipt of the order.

Article 3. Prices and payments

3.1 The prices stated for the offered products and services are in euros, including VAT , excluding shipping costs and any taxes or other levies, unless otherwise stated or agreed in writing.

3.2 Payment must be made without discount or compensation within fourteen (14) days after the invoice date if it concerns deliveries within the Netherlands, and within twenty-one (21) days after the invoice date if the deliveries are outside the Netherlands, unless otherwise agreed in writing.

3.3   Payment can be made by credit card or giro collection form. For your first order an order limit of up to one hundred and fifty euros (€ 150, -) applies when paying by giro or credit card. In case of payment by bank or giro the date of payment is the date of crediting the bank account of Klavarskribo.nl.

3.4   If the payment term is exceeded, you are in default from the day that payment should have been made and you owe default interest of 1% per month or part of a month on the outstanding amount from that day. If payment takes place after a reminder by Klavarskribo.nl you owe an amount of twenty euros (€ 20,0) to administration costs and if Klavarskribo.nl subcontracts its claim for collection, you also owe the collection costs, which are at least fifteen percent (15%). ) of the outstanding amount, without prejudice to the authority of Klavarskribo.nl to claim the actual extrajudicial collection costs instead.

3.5 If you are in default with any payment, Klavarskribo.nl is entitled to suspend or dissolve (the execution of) the relevant agreement and related agreements.

3.6 If the prices for the offered products and services increase in the period between the order and the execution thereof, you are entitled to cancel the order or to dissolve the agreement within ten (10) days after notification of the price increase by Klavarskribo.nl .

Article 4. Delivery

4.1 The delivery times stated by Klavarskribo.nl are only indicative. Exceeding any delivery term does not entitle you to compensation, nor the right to cancel your order or to dissolve the agreement, unless the exceeding of the delivery period is such that you can not reasonably be required to maintain the agreement. In that case you are entitled to cancel the order or to dissolve the agreement insofar as this is necessary.

4.2 The delivery of the products will take place at the place and time at which the products are ready for shipment to you.

Article 5. Reservation of ownership

5.1 The ownership of the delivered products will only pass if you have paid everything you owe to Klavarskribo.nl on the basis of any agreement. The risk with regard to the products already passes to you at the moment of delivery.

Article 6. Intellectual and industrial property rights

6.1   You must fully and unconditionally respect all intellectual and industrial property rights that rest on the products delivered by Klavarskribo.nl.

6.2   Klavarskribo.nl does not guarantee that the products delivered to you do not infringe on any (unwritten) intellectual and / or industrial property rights of third parties.

Article 7. Complaints and liability

7.1   You have the obligation to examine at delivery whether the products meet the agreement. If this is not the case, you must notify Klavarskribo.nl as soon as possible and in any case within seven (7) working days after the delivery, at least after observation was reasonably possible, in writing and motivated.

7.2 If it is shown that the products do not comply with the agreement, Klavarskribo.nl has the choice to replace the products in question with new products or to refund the invoice value.

7.3   If you do not wish to purchase a product for any reason, you have the right to return the product to Klavarskribo.nl within seven (7) working days after delivery. Return shipments are only accepted in this case if the packaging and the product are undamaged and the plastic seal on the packaging has not been broken, whereby also the costs for return shipments are at your expense.

Article 8. Orders / communication

8.1   For misunderstanding, mutilation, delays or inadequate delivery of orders and announcements as a result of the use of the Internet or any other means of communication in traffic between you and Klavarskribo.nl, or between Klavarskribo.nl and third parties, insofar as they relate to the relationship between you and Klavarskribo.nl, Klavarskribo.nl is not liable, unless and insofar as there is intent or gross negligence of Klavarskribo.nl.

Article 9. Force majeure

9.1   Without prejudice to the other rights it is entitled to, Klavarskribo.nl has the right, in case of force majeure, to suspend the execution of your order, or to dissolve the agreement without judicial intervention, by informing you in writing. Share and this without Klavarskribo.nl being obliged to pay any compensation, unless in the given circumstances by standards of reasonableness and fairness would be unacceptable.

9.2   Force majeure is defined as any failure can be attributed to Klavarskribo.nl because it is not due to her fault and not under the law, legal act or generally accepted for its account in the traffic comes.

Article 10. Miscellaneous

10.1   If you provide Klavarskribo.nl with an address in writing, Klavarskribo.nl is entitled to send all orders to that address, unless you inform Klavarskribo.nl in writing of another address to which your orders should be sent.

10.2   If Klavarskribo.nl for a short or longer period of time, tacitly or otherwise, deviations from these conditions are permitted, this does not affect its right to demand immediate and strict compliance with these conditions. You can never assert any right on the grounds that Klavarskribo.nl applies these Conditions smoothly.

10.3   If one or more of the provisions of these Terms and Conditions or any other agreement with Klavarskribo.nl should be in conflict with any applicable legal provision, the relevant provision will lapse and will be replaced by a new legal right to be determined by Klavarskribo.nl. allowable comparable provision.

10.4 Klavarskribo.nl is authorized to use third parties in the execution of your order (s).

Article 11. Applicable law and competent court

11.1 Dutch law applies exclusively to all rights, obligations, offers, orders and agreements to which these Terms and Conditions apply, as well as to these Terms and Conditions.

11.2 All disputes between parties will only be submitted to the competent court in the Netherlands.